48 hour courier carriage/postage will be charged for small urgent items where applicable at standard courier prices. To be agreed at time of order, please contact the sales office.
Damages must be notified to us within 7 days of delivery. Replacements will be despatched a.s.a.p. although time must be allowed for delivery into us and then onto yourselves. We will raise a collection note for the damaged item which will be credited upon receipt and examination by us.
Health and Safety Questionnaire
It is important to ensure that a Health & Safety questionnaire is completed prior to delivery. Copies of this form can be obtained via the sales office or transport department.
Zone A Inner & Outer Only These orders can be delivered to a third party private address at a cost of £45 (Inner) £65 (Outer) per order.It is important to ensure that there are suitable persons available and able to assist the driver in off-loading the vehicle on site.
Delivery is made to the shippers and can be palletised and wrapped for transport purposes. Charges to be agreed at the time of the order, please contact the Sales Office for further details.
Deliveries postponed after production will attract a storage charge of £20 per order per week.
Deliveries are made on our own fleet of 18 ton Scania vehicles. Please note these are large lorries, over 11 metres long and 4 metres high. If access to your delivery address is restricted, would you please contact the sales office in advance of your delivery on 0121 765 5576.